Product Return Reasons - Inventory
| Lines of Code | 588 |
| Technical name | to_product_return_reason_stock |
| License | OPL-1 |
| Website | https://viindoo.com/apps/modules/19.0/to_product_return_reason_stock |
| Read description for | v 10.0 v 11.0 v 12.0 v 13.0 v 14.0 v 15.0 v 16.0 v 17.0 v 18.0 |
| Required Apps | Discuss (mail) Inventory (stock) |
| Included Dependencies | Product Return Reasons |
Why it came back, recorded where the return happens
A return reason on the return wizard and on every stock move it creates - and an operation type that refuses a return without one.
Product Return Reasons - Inventory (technical name to_product_return_reason_stock) is an Odoo 19.0 app for Odoo Community and Odoo Enterprise and Viindoo Cloud, built for warehouse operator, warehouse manager, quality, customer service.
At a Glance
The facts of Product Return Reasons - Inventory, version 1.0.1, in one place. Published by Viindoo.
How It Works
Three places, one field.
The reasons you use
A short, maintained list - the value of the data depends on it staying short.
On the return itself
The reason is chosen per line while the return is created, and it stays on the moves.
Then it is analysis
Because the reason lives on the move, the standard move analysis groups by it.
Make it mandatory where it matters
Per operation type - so customer returns must say why while an internal correction need not.
What You Get
A return reason per line on the return wizard
The reason stored on the stock move that the return creates
Return Reason Required per operation type - enforced, not suggested
Group and filter stock moves by reason
Each reason lists the moves and the products it concerns
The reason list is yours to maintain, per company
More Screens
Everything below was taken on a database seeded with real business data, on this series - not a mock-up and not a screenshot from an older version.
A return with its reasons
What This App Does Not Do
Read this before you buy. Everything below is something the app deliberately leaves to another app or to you.
Scrap, repair or restock stay your process; this records the cause.
Refunding is invoicing's job; the reason is a warehouse fact.
A return that is half damage and half wrong item is two lines, which is also more honest.
A transfer created by hand is not a return, and gets no reason field.
Works Well With
Apps from the same stack, built to fit this one:
Who Should Use Product Return Reasons - Inventory?
Warehouse operator
Picks the reason while making the return, not afterwards.
Warehouse manager
Makes the reason mandatory on the operations where it matters.
Quality
Sees which products come back for defects rather than for logistics.
Customer service
Answers "why do we keep taking this one back" from data.
Frequently Asked Questions
What does Product Return Reasons - Inventory do?
A return reason on the return wizard and on every stock move it creates - and an operation type that refuses a return without one.
What does Product Return Reasons - Inventory not do?
It does not decide what happens to the goods. Scrap, repair or restock stay your process; this records the cause. No credit note logic. Refunding is invoicing's job; the reason is a warehouse fact. One reason per line. A return that is half damage and half wrong item is two lines, which is also more honest. It applies to returns made through Odoo's return flow. A transfer created by hand is not a return, and gets no reason field.
Who is Product Return Reasons - Inventory for?
Warehouse operator: Picks the reason while making the return, not afterwards. Warehouse manager: Makes the reason mandatory on the operations where it matters. Quality: Sees which products come back for defects rather than for logistics. Customer service: Answers "why do we keep taking this one back" from data.
Which Odoo version and editions does it support?
Odoo 19.0 - Odoo Community, Odoo Enterprise, Viindoo Cloud. Upgrades to a newer Odoo series are a separate purchase for that series.
What does it depend on?
It installs on top of: to_product_return_reason, stock. Odoo installs them with it.
How do I set it up?
Three places, one field.
What works well with it?
Product Return Reasons (to_product_return_reason): The reason list this applies to the warehouse. Quality (to_quality): When the reason is a defect and needs a check. Warranty (to_warranty_management): When the return is a warranty claim.
Can I try it before buying?
Yes - the Live Preview button at the top of this page opens the module's own screen on a working database.
How do I get support?
Write to apps.support@viindoo.com with your Odoo version and the technical name to_product_return_reason_stock; pre-sales questions go to sales@viindoo.com.
See Product Return Reasons - Inventory in Action
Live demo: v19demo-int.viindoo.com/web#action=to_product_return_reason.action_product_return_reason
Need help with Product Return Reasons - Inventory?
For questions, implementation support or a custom feature, contact Viindoo.
Pre-Sales & Partnership
sales@viindoo.comUpgrades to a newer Odoo series are a separate purchase for that series.
All Viindoo apps: apps.odoo.com/apps/modules/browse?author=Viindoo
Technical Requirement
Changes log
1.0.1 - Latest on the 17.0 line
- The reason is required per operation type and checked when the return is created.
- Stock moves carry the reason and can be grouped by it.
Installation
- Navigate to Apps.
- Search with keyword to_product_return_reason_stock.
- Press Install.
Instruction
Instruction video: Product Return Reasons - Inventory
1. In the Inventory app, configure the Products Return Reasons according to your needs.
2. Enable the Return Reason Required on an Operation Type settings.
If enabled, a warning will be displayed, asking for a return reason before confirming a reverse transfer.
3. Select a return reason for the return order.
On a transfer order, press Return to start the returning process. You need to select a Return Reason from the existing list on each product line or can create a new one if necessary.
The Return Reasons will be displayed on the transfer slip once validated.
4. Track and analyze stock moves by Product Return Reasons.
On the Transfers and Stock Moves report, you can use the Has Return Reason filter to search and analyze transfer orders by returning reasons.
This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one).
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The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software.
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