Zalo - Sell from Chat
by Viindoo
| Lines of Code | 2544 |
| Technical name | viin_zalo_sale |
| License | OPL-1 |
| Website | https://viindoo.com/apps/app/17.0/viin_zalo_sale |
| Required Apps | Invoicing (account) Discuss (mail) Sales (sale_management) |
| Included Dependencies | Integration with Zalo OA Zalo OA Templates (ZBS) API Request Logger |
Zalo + Sales for Odoo
Sell directly from Zalo chat
Customer asks about a product on Zalo? Search it, build a cart, create a quotation, and send the confirmation — all without leaving the conversation. The complete Zalo sales workflow inside the system.
The gap between Zalo and your sales process
Customers buy through chat. But your sales system doesn't know about it — and your chat doesn't know about your products.
Customer asks for a price on Zalo. Staff opens the system, looks up the product, copies the price, switches back to Zalo, types it out. Repeat for every item, every customer, every day.
Multiple customers ask at once. By the time your sales rep finishes creating a quotation in the system and comes back to Zalo, the customer has already messaged a competitor.
A customer agreed to buy in a Zalo conversation — but which order was it? Which quotation? There's no trail from what was discussed to what was recorded in the system.
Create the quotation in the system, export PDF, open Zalo, attach, send. For payment reminders, same thing. With dozens of customers a day, this does not scale.
Chat → Cart → Order → Send
Everything happens inside one Discuss window. No tab switching, no copy-paste, no context lost.
A customer asks about a product on Zalo. The message appears in the system instantly.
Open the cart panel, search products, adjust quantities and prices. All within the same conversation window.
One click creates a quotation or confirmed sale order — automatically linked to this customer and conversation.
Preview the message, pick a template, and send the order confirmation to the customer on Zalo. Done.
Full Zalo sales experience
This module includes the complete Zalo integration: messaging, contact sync, and the sales workflow. One install, everything works.
Cart panel in Discuss
A cart icon appears on every Zalo conversation. Click to open a side panel where you can search products, set quantities and prices, and create an order — without leaving the chat.
Quotations & sale orders
Create either a draft quotation or a confirmed sale order from the cart. The order is linked to both the customer and the Zalo conversation for full traceability.
Ready-made templates
4 pre-built Zalo notification templates: Quotation sent, Order confirmed, Payment received, and Order cancelled. Preview before sending, edit parameters inline.
Zalo chat in Discuss
All Zalo OA conversations appear in the system. Reply with text, images, stickers, and file attachments — your team works from one interface.
Contact sync
Zalo followers are matched to contacts automatically. Import in bulk and always know which customer you are chatting with.
Access control
Control who can view Zalo conversations and create orders. Each company's data is kept separate for multi-company environments.
Benefits
Turn every Zalo conversation into a potential sale — with the speed customers expect.
Close deals faster
Customer asks, you quote, they confirm — all in one conversation. No tab switching, no waiting, no "I'll send you the quotation later".
Every chat leads to a record
Orders are linked to the Zalo conversation that created them. Managers can trace any sale back to the exact chat where it started.
Professional customer experience
Customers receive polished order confirmations and payment notifications on Zalo — not screenshots or plain text messages.
Sales team works in one place
Chat, product lookup, order creation, and notification sending — all inside Discuss. No training on separate tools, no forgotten follow-ups.
What's included
From conversation to confirmed order
Your sales team closes deals without ever leaving the chat window.
Cart Panel & Product Search
Sell while you chat
- A cart icon appears on every Zalo conversation — click to open the sales panel.
- Search products by name or code, adjust quantities and unit prices inline.
- Cart persists across messages — add items as the conversation continues.
Order Creation & Traceability
Chat to order in seconds
- Create a draft quotation or confirmed sale order with one click.
- The order is linked to both the customer and the Zalo conversation.
- Actions are logged in the chat thread and the order's chatter for full traceability.
Zalo Notification Templates
Professional messages in one click
- 4 pre-built templates: Quotation sent, Order confirmed, Payment received, Order cancelled.
- Preview the message before sending — edit parameters inline if needed.
- Each template includes a portal link so customers can view their order details.
Pre-built Zalo notification templates
Ready to use out of the box. Each template shows the right information for its purpose and includes a button linking the customer to their portal.
Order code, date, expiry date, total amount, and a "View Details" button to the customer portal.
Order code, confirmation date, total amount, and portal link for the customer to review their order.
Order code, payment date, amount received, and confirmation that payment has been processed.
Order code, cancellation date, reason for cancellation, and contact information for follow-up.
Zalo Sales walkthrough
Watch the complete flow: receive a customer message, search products, build a cart, create an order, and send the confirmation — all inside Discuss.
Try Viindoo online
Open Discuss, find a Zalo conversation, and try the cart panel to create a sale order.
This module includes full Zalo OA integration. No need to install the base Zalo module separately.
Pre-Sales Question
Need help before purchasing? Share your Odoo version, edition, number of sales staff, and expected daily Zalo conversation volume.
sales@viindoo.comSupport
For technical assistance, include your order number, Zalo OA name, Odoo version, what you expected to happen, what actually happened, and any screenshots.
apps.support@viindoo.comTechnical requirement
- Odoo 17 — Community Edition or Enterprise Edition.
- Sales Management module installed.
- A verified Zalo Official Account with API access enabled.
- Zalo App credentials (App ID, Secret Key) — created via the Zalo Developers portal.
- Your Odoo server must be accessible over HTTPS (valid SSL certificate) so Zalo can deliver messages.
- Your Odoo server must have internet access to communicate with Zalo services.
Changes log
- v1.0.0 - Initial release: cart panel in Discuss for Zalo conversations, product search, quotation and sale order creation from chat, 4 pre-built Zalo notification templates (quotation, confirmation, payment, cancellation), message preview with inline editing, full conversation-to-order traceability.
Who should use this module?
Quote and close deals during Zalo conversations without switching to another app. Respond faster than any competitor.
See every sale traced back to its Zalo conversation. Know what your team promised, when, and to whom.
Take orders from Zalo chat and send order confirmations and payment notifications directly to customers.
Real estate, education, logistics — any business that receives inquiries on Zalo and needs to turn them into billable orders.
This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one).
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The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software.
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